The Baker’s Dozen
The sign has been in the window of Halloran's since 1962 and it says:
BUY TWELVE — TAKE THIRTEEN
It has been repainted four times and the wording has never changed, and the wording is the entire problem.
The position of the founder
Ambrose Halloran, who opened the shop in 1962 and died in 1994, held that the thirteenth is a baker's dozen in the historical sense: an insurance against short weight, offered freely, and not to be discussed.
He would not discuss it. Four separate people who worked for him in the sixties confirm that any customer who raised it was told "take the thirteen" in a tone that closed the matter.
The position of the second generation
Ambrose's daughter Peig ran the shop from 1994 to 2021 and regarded the thirteenth as marketing.
She was not cynical about this. She simply thought her father had been romantic about something that was, in the end, a discount of seven point seven per cent, and she costed it, annually, in a ledger, and she knew to the euro what the thirteenth cost the business every year.
In 2008, in a bad year, she proposed removing it.
There was a family meeting. It ran to four hours. Her brother Donal, who has never worked a day in the shop and has strong views about it, described the proposal as "spitting on Daddy's grave," and Peig described Donal as several things, and the sign stayed.
She costed it every year until she retired and never proposed it again.
The position of the third generation
Saoirse Halloran took over in 2021, is thirty-four, and has a business degree that the family mentions in the way other families mention a criminal conviction.
She has not touched the sign.
What she has done is work out what it is actually for, which nobody in sixty-three years appears to have done, because it was either sacred or it was a discount and nobody thought to look at it as a piece of the shop's machinery.
What Saoirse found
She went through the till data for eighteen months.
Customers buying eleven items upgrade to twelve at a rate of about sixty-one per cent.
That is the whole thing. That is where the money is and it is not marginal: the thirteenth does not cost seven point seven per cent, because the thirteenth is not given away against a sale of twelve, it is given away against a sale of eleven that has become a sale of twelve.
Her grandfather's insurance against short weight is, in 2025, an upsell mechanism with a sixty-one per cent conversion rate, and it has been running unexamined since 1962.
She has not told her uncle Donal any of this and does not intend to, because Donal would either be furious or delighted and she cannot predict which and does not want to find out.
The dispute, current state
The dispute is no longer about whether to keep the thirteenth.
The dispute is about what the thirteenth is allowed to be.
Peig, who still comes in on Saturdays and who is not retired in any sense that would stand scrutiny, holds that the thirteenth must be the same as the other twelve. Twelve scones, thirteenth scone. This is, she says, the meaning of the word dozen, and she says it with the confidence of a woman who has been right about most things for eighty years.
Saoirse holds that the thirteenth should be the baker's choice, and has been quietly making it so for two years.
She gives out the thing that did not sell. The odd one. The experiment. The barmbrack in July that nobody orders in July. The thing she made too many of because she misjudged the weather.
Waste, in the eighteen months before she started, ran at about eleven per cent. It now runs at four.
The bit Peig has not been told
The thirteenth is also, increasingly, targeted.
Saoirse knows her customers. If a woman comes in on a Friday with two children and buys twelve of the cheapest thing in the shop, the thirteenth is something with fruit in it, every time, and it is not an accident, and it has never once been mentioned by either party.
Peig would call this charity and would object to it on her father's behalf, on the grounds that the thirteenth is not a favour and must never be allowed to feel like one.
Saoirse has thought about this argument carefully, because it is a good argument and her grandmother made it and her mother makes it.
Her position is that a thing can be a rule for everybody and still be aimed, and that nobody has ever noticed, and that the not-noticing is the whole craft.
The sign
It needs repainting. It has needed repainting since about 2019.
Saoirse has had a quote. The signwriter has asked, twice, whether she wants to update the wording, because BUY TWELVE — TAKE THIRTEEN is, he says, a bit old-fashioned, and he could do something.
She has told him no both times.
She has not told him that she has kept his email, or that she reads it about once a month, or that the reason she has not replied properly is that she cannot work out how to say paint it exactly as it is, and make it look like nobody has touched it, and charge me whatever that costs.